Privacy Policy

Effective Date: July 22, 2025

At Mum Made, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights. By using our website (www.mumade-nz.com) or making a purchase, you agree to this policy.

📌 Information We Collect

We may collect:

Personal details: name, email, billing address, phone number, and payment info (processed securely through trusted providers).

Technical details: IP address, browser type, device info, and pages visited.

We only collect the information needed to provide our services.

🛠 How We Use Your Information

We use your data to:

Process and deliver your orders.

Send purchase confirmations, download links, and updates.

Provide customer support.

Improve your shopping experience.

Send optional promotional emails (only if you subscribe).

Comply with legal requirements.

👉 We never sell or rent your personal data.

🔒 How We Protect Your Data

SSL encryption secures data transfers.

Payments are handled by trusted third-party gateways.

Access is restricted and systems are monitored regularly.

While we do our best, no system can be guaranteed 100% secure.

🌐 Third-Party Services

We use trusted third parties for payments (e.g., PayPal, Stripe), email marketing, and analytics. These providers have their own privacy policies.

🍪 Cookies

Cookies help us remember your preferences and improve your experience. You can disable them in your browser, but some features may not work properly.

✅ Your Rights

You can:

Request a copy of your data.

Correct inaccurate details.

Ask us to delete your data (except where needed for orders or legal purposes).

Unsubscribe from promotional emails anytime.

📩 Contact us at [email protected] to exercise your rights.

🗂 Data Retention

We keep your information only as long as needed to fulfill your order and meet legal or reporting requirements.

👶 Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their information.

🔄 Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a new Effective Date.

📩 Contact Us

For questions about this Privacy Policy, email us at:
[email protected]